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Shipping Rates and Policies

Shipping & Returns

We like satisfied customers!

Shipping & Returns

 

If you wish to buy in Quanity please contact us to see about any available discounts.


Please note: Items ordered together may be shipped separately.

Shipping charges, include order processing, item selection, packing and transportation.

Where We Deliver
We deliver to the continental United States and Canada.

We usually ship USPS, or UPS. We try to ship with the cost factor in mind

to make it most economical for our customers.

Shipping is calculated by shipping weight of Items ordered.

      Pedal Cars are a flat rate of $30.00 shipping.

If you have any shipping preferences please contact us at 877-201- 4035.                                                                                           

Multiple Shipping Addresses

For multiple shipping addresses simply place a separate order for each address.                         

 For any special delivery instructions please call us at 877-201- 4035

or contact us to let us know how we can facilitate your delivery needs.
Call today to discuss your specific needs. Our staff is available via phone or email sales@toysonwheelsvariety.com to answer any questions.
877-201-4035                                                                      Customer Service Hours
                                                                                             For Sales & Product Inquires:
                                                       Eastern Time                Monday-Saturday, 10AM-5PM                                                                                         

General Shipping Information:

Toys on Wheels Variety have a brick and mortar store called

Swainton Station Variety. Located: 3 Goshen Swainton Rd, Swainton, New Jersey 08210                                                                                                                                                                                                         Some orders will be filled from our store and others may be shipped directly from the                                                                              manufacturer or supplier, via UPS Ground or FedEx Ground, usually arriving within                                                                                       7 to14 business days within the lower 48 U.S.

  • When your item(s) are shipped, a tracking number will be e-mailed to you.

Depending on your location and what you order, the actual purchase time to actual delivery time is normally 7 to 14 days.


                          Return Policy

We hope your family will enjoy these hand picked items as much as our other customers have.

But if you are not satisfied with your purchadse in any way, please let us know immediately, we will attempt to remedy the situation to the best of our ability.

If you would like to return an item, you must call and we will provide you with a                                                      RETURN AUTHORIZATION NUMBER - call or email us to recieve your RAN #.

         Defective Merchandise?

  • Merchandise found with manufacturer defects or damage may be returned within 30 days of the product shipment date. Defective items will be repaired or replaced then returned free of charge. Replacements will be of same models only. 
  • What To Do:
    • In the event that you need to return a product to us, please e-mail us first at  sales@toysonwheelsvariety.com to request a refund or return authorization. We will then send you an e-mail with complete return instructions, and a Return Authorization Number.
     Be sure to include: 1. Detailed reason for return request, .Refund or Repair
    2.     Your name
    3.     Complete mailing address
    4.     E-mail address
     5. Phone number 

  • PLEASE NOTE: Returned items must be intact and in their original box, with all manuals, packaging & shipping inserts included. We do not accept incomplete items for returns; you must include ALL original packaging

    Returns
    Returns are accepted for (30) thirty days from the date of purchase. A Return Authorization (RA) is required for all returns/exchanges. If a return does not have a pre-approved Return Authorization (RA) number on the outside of the package, it will be refused.

       · All returns must be in new condition, complete with the original box, instructions, warranty cards, etc.
     
       · All packages refused by customers without prior written consent will be charged for return shipping. 

       · We do not issue return shipping labels. 

       · Refunds are issued to the credit card used for the purchase. Shipping charges are not refunded.

       · Return Authorizations (RA) are valid for fourteen (14) calendar days after they have been issued.  Products returned after the expiration date will be refused. 

     Our 30 Day Return Policy & Customer Satisfaction

    We are committed to your satisfaction, and we want to help you have the best possible shopping experience. We recognize that sometimes an item may not meet your needs, was not what you had hoped for. If you are unsatisfied with something you bought from us, you may send it back within 30 days of receipt, and we shall be happy to credit, exchange, or refund the purchase price of that item, less any shipping or handling costs, except for products that were assembled or modified, made to order, or excluded for return by the manufacturer. Also, some of our products carry a restocking fee which would be deducted from your refund. Please contact us if you need more information about shipping, restocking and exclusions on any products you are considering purchasing.

    Returning a Purchase

    • Wrap the package carefully. All returned products must be in their original condition and packaging.
    •